I have been searching for good quality gym equipment to refurbish my home gym and found myself browsing tirelessly in "Fitnessnetwork" site day and night.Finally I picked few products before taking my phone to call for a quote. That is when I came across a soulful, helpful and very attentive guy by the name of Jared. He never got tired of being taken back and forth with questions and I felt honoured and appreciated. I'm very happy to say Fitness Network is just in a class of their own. Delivery is always extremely fast, the goods are of the highest quality and I have never experienced an error with any of my orders. Jared is a pleasure to deal with – always friendly and helpful, and clearly passionate about his job, not forgetting to mention the down to earth guy who came to Welkom to install my G12 Monster machine. In my Fitness Network serves an example of how an online business should be run in South Africa. Thanks and well done.
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The excellent service
"Would you recommend Fitness Network to others"
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Quick to quote, and then quick to deliver after payment !! Great service.
"Would you recommend Fitness Network to others"
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Shipped quicker than the stated 3-5 days. Efficient and fast
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Its my first time i have bought from you guys andbots definitely not my last. Keep up the good work.
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Excellent service from start to finish, very happy with the spinning bike.
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Excellent...
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All good thanks
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Good
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Basil was a pleasure to deal with and provided me with communication throughout the process.
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We've had excellent service at the shop. Thanks for your kindness.
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First time buyer. Good quality products and will most likely buy again.
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Very efficient and straight forward.
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Fast and in budget :)
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Great. Thanks a lot
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Very good service and assistance. Thanks for the great machine.
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Thanks Jared Fitness Network, you are the best.
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It is always a pleasure doing business with Fitness Network. Thanks Jared.
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Great service from the Fitness Network team.
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Great fast service! Product well made and does what it's suppose to do.
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excellent!
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Freindly and efficient
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Very Professional
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Sales person was really helpful.
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Tristen gave exceptional service and advice. Will definitely be back
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Everything ran as smoothly as possible. Very impressed
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Great and efficient service from start to finish. Thank You.
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The dumbells and rack were exactly as the description with all the detail mentioned. Jared gave me good advice in deciding in my purchase. I will never look for another fitness suplier again.
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Easy, fault free process from online order up to delivery at my door.
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Safe, fast delivery and simple to place an order Not to forget good quality of the products. So happy with all the products I bought from you guys
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Basil Clark - 5 star
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Fast and efficient from ordering to shipping.
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Professional service
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Amazing experience, online shopping have never been this easier, safer and faster like this. Am still gonna come for more
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Fast and efficient
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I dealt with Jared on-line. He answered my questions and everything went smoothly.
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My experience with fitnessnetwork.co.za was very pleasant. My order was done through an instant eft and I was promptly given the information to track my parcel. The delivery was excellent. I was informed about the time of day the equipment would be delivered, and asked if there was someone available to collect it within the next four hours. The equipment was then taken upstairs to my apartment and delivered straight to my door. :)
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Very Nice!
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Great Service
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Friendly and efficient service, product is very well made and worth it.
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Well all I can say is that you won't get better service anywhere. Mr Basil and team are awesome guys to deal with. I would recommend anyone looking for gym equipment to please give them a shout. There attitude and the manner they handle there clients are above par. Team Fitness Network you guys are and example to many when it comes to making your clients exceptionally happy. Thanks once again for your guys service. Hope to see you in the new year.
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Ordered, paid and delivered with no hassles at all
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Awesome piece of equipment. I really enjoy working out.
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Prompt service and I am very happy with my treadmill.
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The best
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Excellent service provided.Very helpful consultants willing to go the extra mile for the client.
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Found you guys online. Came past your showroom in Johannesburg. Great displays. Made payment there. Goods deliver a few days later. Great service.
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Have bought several items before - always been on time.
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Quick and efficient service.
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Great training equipment.
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Speed part replacement in 48 hours!!!!
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Second item bought from Fitness Network, excellent service just like the 1st time. Will definitely be buying more from them.
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Quick and prompt service !!!
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Brilliant service and advice
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Really awesome company and the best salesman Iain.
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Very good service
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They were very patient in assistancing me with my order. I will definitely be ordering from you in the future and will recommend your service to others. I was very happy.
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They were very patient in assistancing me with my order. I will definitely be ordering from you in the future and will recommend your service to others. I was very happy.
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Quick, easy and painless
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Was positive
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Was an excellent deal, for a great showroom model. Was out of town at the time delivery was to take place, so cooperation was great to get me the product when I arrived. A big thanks to go to Tarryn from Fitness Network.
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Great service!
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Smooth and fast.
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From order to delivery i was kept informed and delivery was on point. Great experience.
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I bought the leg press/calf raise machine on the 'Make Us An Offer' deal and the process were seamless. Basil and Tarryn kept me updated on the progress and delivery were to my door on the day I requested. Thank you Fitness Network
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Very good and speedy service
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Very good service, quick delivery and staff most helpful
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Great and fast. Excellent post sales support. Could call anytime with quick answer and call back if they needed to find out something. Highly recommended. The product (bench) is top tier quality and looks like it will survive a lifetime.
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Satisfied - thank you
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Jared from the Pretoria branch was very professional and assisted me to still purchase the treadmill at the special price. Thank you Jared.
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After just moving to South Africa, I had reservations about making a somewhat large purchase online, not having history about Fitness Network or how delivery would work. The person I dealt with on the phone put me at ease, and was very friendly and helpful. Then, when I had a problem with the size of the bike mat I ordered, he replied quickly to my questions and took care of the situation. I was very impressed with the customer service and would definitely order from Fitness Network again.
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So happy with your service. Jared has been amazing from the start. I will highly recommend you and will always make use of your services.
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Thank you for great service. The product was available and arrived on time as promised.
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The whole process was simply fantastic and Jared was easy to work with. I have already recommended you to others who will be purchasing from you.
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Excellent service, awesome products, fast delivery and great after service!! Everything in one
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It was a great experience as a new client. Very informative and the advice was also excellent. Will definately recommend your company. Jared was also extremely helpfull and kept us up to date all the time.
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Very good follow up and service from you and happy with my treadmill.
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Thanks for excellent service.
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Service was very good, now I need to buy the bench so that I can put the attachment on...hehe thanks
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I was blown away buy your service, I live in rural Eastern Cape but you delivered within 5 working days. Great service guys, keep up the good work.
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Excellent service
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Quick and efficient service. Good product.
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Basil was great to deal with. Came promptly and with no effort!
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Thank you, the service was very good and professional. The delivery was speedy and the product is what was promised, I am excited to use it.
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Great buying experience, I found the website easy to navigate and buying online was simple. The delivery was seamless and the communication I received throughout exceeded my expectations. The quality of the equipment is excellent and I will definitely be coming back to purchase more equipment from you. Nice to deal with a company that values their customers.
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Great product, solid and easy to assemble. Coming from a crossfit background I am really enjoying it. Thanks
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All is good and I am happy.
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Thank you. Very excellent and prompt service.
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Thanks you for your excellent service, very quick and efficient. I would definitely purchase again.
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Spare parts arrived very quickly.
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Excellent service from Stratton Stone and Tarryn...thank you
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Hi there very professional and speedy in dealing with my order. Thank you very much for such a quick turn around time!
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Your service was efficient, friendly and delivery was FAST I will definitely recommend you to my friends Thanks!
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All the equipment is great. Thanks!!
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Thanks to Fitness Network and their prompt and friendly staff and delivery guys for helping me stay fit within the safe surroundings of my house!! Take care, Stella.
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Very helpful on the phone and the website easy to navigate. Purchase and delivery were smooth.
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Awesome service and warehouse staff was extremely helpful.
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Your staff went out of their way to assist me. Thank you very much.
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It was a pleasure dealing with you and thank you
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Thank you for the prompt service
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Hi Strat, my WaterRower has arrived and I assembled it last night. Had my maiden voayge this morning, awesome product. Thanks a lot. Grant
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GOOD PRODUCTS GOOD SERVICE FROM JARED. THANK YOU FRIK
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Second time I have bought from FN, unbelievably good service.
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Excellent service and speedy delivery of a replacement power cable
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I am indeed happy with the product. thanks very much
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Although I had to wait a while for my products to arrive, due to shipments being delayed. I received constant communication on the status of my purchase and it was well worth the wait! I am very pleased with the quality of the equipment and they are all being put to good use. Will buy again from Fitness Network.
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The Fitness Network team did a great job keeping me updated with the delivery my order. Very satisfied with the result.
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The manager was of great assistance. I will keep on supporting Fitness network
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Quick, professional and efficient.
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You Guys are great, I will definitely buy by you guys again.
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I was very happy with the service. I was kept informed throughout the whole process and at no point did I ever have to call to find out what was happening with my order. Fitness Network offers great service!
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I only have a limited amount of characters, so long story short this was the best online buying experience I have had. The entire process was good and I couldn't believe that I received my delivery before I was expecting it. Thank you.
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It was the fastest delivery I had EVER received. WOW, what can I say it was fantastic!
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Fast delivery and on top of it all it was free. Really happy with it all and will be ordering again soon.
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Really good and friendly service.
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Product is amazing. Delivery were awesome.
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Was easy online purchase and speedy delivery!!
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I loved the experience. Now I get to cycle and watch TV at the same time.
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Delivery was fast and it was a very refreshing,easy experience!
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Great quality-spend a lot on previous gym aparatus and only to find youre the best in quality and even the look of my leg press impresses every one. Thanks
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The team at Fitness Network were always helpful in making the right choices for fitness equipment. Very easy and efficient order and payment process. Staff are always professional. Great service overall and would highly recommend to anyone serious about buying home and commercial grade gym equipment.
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Thank you so much for my Trampolines, I am very happy with your service. Will highly recommend you guys for anyone.
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Thanx for good service. Staff are knowledgable on the equipment Thank you
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Fast, efficient and great service!
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Helpful and friendly service
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The problems that I experienced with the first machine tripping repeatedly were solved quickly by Fitness Network once they realized that there was a real problem.
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Thank you for the next day delivery really appreciate it.
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The buying experience was great, the sales team were extremely friendly, professional and quick to respond to questions. Delivery was also really quick.
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Great product, great service.
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Good morning, I have attached the proof of payment for the difference owned for the upgrade from F40 to E60 tunturi bike. I would really just like to thank you very much for all your assistance, guidance and patience. I have received an amazing service from you and as well as a product i am truly ecstatic to own! I will defiantly recommend you to anybody looking for gym equipment as well as i am sure i will be using you again in the future! Hope you have an amazing week further! Kind regards Bonnie Russell
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Very happy with my purchase.
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The service from Jared was excellent and he went out of his way to deliver the product on time. Thank you for that
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Excellent equipment at good prices. Will definitely keep this details and share
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Thank you for the excellent quick service.
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Thanks Fitness Network, i am very happy with the products i bought from you. Basil and his team were very friendly and followed through on what they promised.
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Very good service.
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Love the product, thanks for the great service.
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Good day, I would just like to know when I can expect the tricep rope - I only received the ab sling and ball; Someone phoned me right after I placed the order and said that it is on back-order but that was early in Jan. Regards Roald
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Excellent service from your company.
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Smooth and easy process, delivery on time, thank you.
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The only recommendation I would like to make is that you notify the customer of the date when the product is being dispatched. When I in fact made inquiries in regard to the date of the product being sent off, the responses I received from your offices were prompt and efficient. For that, I am commend you. I would rate your overall service as 4,9.
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Product is what I wanted. No complaints. rapid delivery. Tks
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Price was good, product delivered really quickly, saved me on time and petrol!
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Excellent service and keeps me updated of my order
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I am extremely impressed with the Water Rower Natural product. Unpacking and assembly was a pleasure, and the rower is exceptionally smooth and quiet, obviously a well crafted and designed machine.
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Thanks for great service
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I had a great experience purchasing my treadmill - It's a great piece of equipment and really pleased about it. your service and website were great and I am now planning to purchase more equipment and start building up our home gym. Cheers Tim
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Good service
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Hi there, The knowledge and help from Basil was great and the delivery and installation was done promptly and professional. I love the machine but I miss a "Cool down" and "Pause" button. Many thanks and kind regards Heidy
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Thanks for the quick service. I received my order yesterday. Its a real pleasure doing business with Fitness Network. Thanks once again and have a pleasant day. Kind regards Kirtan
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Basil was very helpful and friendly,thank you for the excellent service!
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Hi Strat – brilliant product (WaterRower), well designed and actually quite pretty to look at when you are not on it J … took me 30 mins. to assemble and have not looked back since so will really recommend it to some of my friends.
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Basil was both friendly and helpful. The technicians that he organized to assemble and set up the treadmill were punctual and capable to do their job. Thank you very much for brilliant service.
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I appreciated the prompt and professional service from Fitness Network. They delivered exactly on time when they said they would deliver. Setup was quick and efficient. I would definitely recommend Fitness network to anyone who was interested in purchasing any exercise equipment or the like. Thank you for your service Kind regards Philip
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Stratton gave me excellent advice over the phone, the unit arrived promptly, and I'm very happy with it. Thank you
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Good quality product. Price very reasonable.
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Service was excellent. Product is great. Thank-you.
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Service has always been great. Thanks very much.
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ITS NICE TO DO BUSINESS WITH COMPETENT AND PROFESSIONAL PEOPLE THANKS FOR A NICE EXPERIENCE
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Hi Basil I trust that you are well. Apologies for the delay in sending you this email of super service but finally here it is. James and his helper (apologies I cannot remember his name provide me with top notch service! They were incredibly polite, neat and quietly got on with the assembly of my treadmill. They gave an impression of being professional and left no mess once they were finished. They removed the packaging for the unit without even having to ask!!! Please will you ensure the necessary people are informed and they are recognized for the good work done so that other customers may receive the quality of work that they provided. On the day I purchased the unit from you there was an issue with the printer. Once again thanks for a great experience. Best regards Gavin Alexander
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Thanks for the prompt delivery. Great to do business with you.
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Hi Marelize Just to thank you for prompt delivery of water rower. I am in love and enjoying my daily work outs. Regards Linda
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Very fast. would buy again :)
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All I can add is that the service received was more than excellent! Thank you
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Great communication and excellent service!
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Very efficient service. thank you
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Excellent support!
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The service was excellent and I will definitely make use of fitness network in the future.
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Excellent, will definitely buy from you guys again!
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I have purchased from fitness network a few times and have every time recieved excellend service and excellend product. I will defnitaly purchase from you in future. Keep up the good work!!
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Very efficient staff. All queries handled promptly and effectively. thanks again. Happy with my purchases
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Excellent assistance and service by Basil. Very impressive
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You are getting it right! I have no reason to look elsewhere. (...except for lifting belts! Nobody stocks good power liffting belts in SA)
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I was extremely impressed with the whole way the transaction was handled and with the speed of your response. The equipment purchased is of the highest quality too. Well done to your team.
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Stock check to be more thorough, 5 of the stack weights delivered initially were the incorrect ones for the Bodycraft GX Elite. Replacements were supplied without hassle but it meant partial dismantling of the gym to install. GX Elite however exceeds my expectations!
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Excellent service and my bike is really nice; a quality product!
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Poor initial reaction to my order, but once Marelize Minnie got involved things were sorted in 24h. Her prompt sorting out of the shipment, and the free gift she added, helped turn my experience into a much more positive one.
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My purchasing experience with Fitness Network was exceptionaly pleasing from start to finish. Brilliant, and thank you! Alec
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Friendly and efficient service, will definitely recommend.
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Good and fast service
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Great service. Thanks guys
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Great service this time around. Many Thanks.
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Great product range, friendly and knowledgeable help in store, everything worked as advertised - very happy thank you :)
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Smooth transaction, thank you
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excellent service! brilliant equipment! thanks FN!
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Good range of products, very efficient & friendly staff to deal with. well done guys - keep up the great work
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It was a good experience and the delivery was prompt.
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Excellent service, great product - thank you!
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It was an absolute pleasure dealing with Fitness Network.
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I have not tried out my treadmill yet - was only installed yesterday. So I still have to test my "purchase" BUT I enjoyed every minute of my buying experience - you are all very professional and kind and extremely helpful - especially Basil who just never got impatient with me!! Many thanks for this enjoyable experience. Especially in these days when most purchases are far from a happy experience. If ever my "ship comes in again" and I am able to purchase some of your products - you will hear from me!
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Great service and product
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Marelize, it was such a pleasure chatting to you. Your customer service, patience and warm helpful personality is refreshing. Kind Regards Michelle
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Very good service.
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A great experience and awesome service
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Quick and professional. No issues.
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I want to say thanks to the Fitness Network staff for very good service. I received my order early,within 2 days, which was a very pleasant surprise. Will be back for sure!
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Hi Jaco Thank you so much for your outstanding customer service and quality product, not to mention the speedy delivery time. I am very impressed and very happy. Thank you and keep up the outstanding work!
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It was a pleasure to deal with your company. Your staff are efficient, polite and prepared to go the extra mile, even phoning me in Saudi Arabia to sort out a few gremlins with the payment in terms of the installation costs. The bike was delivered well within the given date and very professionally installed. I regret not knowing about your company when we bought our Elipticle/Cross-Trainer in April last year; I am convinced we would have been able to find a more robust machine at a similar price if I had. My husband and I will recommend you to all who may benefit from your services and you will be our first port of call if/when we need additional equipment. Kindest Regards, Karen and Rodney
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The treadmill is beautiful (Bremshey Rn7 Home Treadmill). Thank you for helping Theodor so nicely. Erna
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Fantastic service and delivery time.
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Everything went smooth with the buying online. I recommended to my friends.
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My telephonic interaction with one of your representatives was excellent. Thanks!
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Excellent service, competitive prices for high quality equipment, friendly and sufficient staff, I am planning my next order as we speak.
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Good afternoon Stratton I wish to report to you that we received a massive consignment of fitness equipment yesterday afternoon. Thank you once again. I have not opened all the parcels and am not 100% sure all which we received. The boys left us last week and the staff move off to-morrow, so there will be lots of excitement for them on their return. A couple of us are here at school until the 13th and we will unpack and put together what we can next week. Nonetheless, Stratton, this is an enormous donation and I cannot thank you enough. This equipment will, certainly, add great value to the Gym and directly to the quality of life for many boys (and some staff!).
Fond regards
Peter Reed
Headmaster
GRAEME COLLEGE
GRAHAMSTOWN
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I would like to simply say thank you for your outstanding customer services. We look forward to doing more business in the future with you. Once again Thank You ! Regards Faye Iyoob
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Slight hiccup with delivery. Otherwise, very satisfied. :)
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As a very nervous online shopper: This was a good shopping experience.
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This was the easiest purchase I have made in a long time. Thank you to everyone who had a share in making my purchase a pleasant one.
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Good morning,
I would just like to thank you for the VERY prompt service – I’ve received the disk. I really do appreciate it and it reflects incredibly well on both fitnessnetwork and waterrower. I’ll recommend this product in a heartbeat.
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Hi Alison Just got delivery of my Tunturi Pure 4.0, assembled it and had my first ride. So far I'm very happy. Thanks very much, this is definitely the best out of all the bikes I looked at. Regards Julian
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